Refund Policy

At www.fluttermart.com, we take pride in the quality of our digital products. However, due to the nature of digital goods, all sales are final. Once a product has been downloaded, it is not eligible for a refund. We strongly encourage you to review the product details and ask any questions before making a purchase. If you encounter any technical difficulties or errors with a product, our Technical Support team is here to assist you in resolving the issue.

You may be entitled to a refund under the following circumstances:

  1. Product Not as Described: If the product you purchased does not work as advertised or is materially different from the description or preview provided, we are obligated to promptly address the issue. This may include updating the product to ensure it functions as described.

  2. Security Vulnerability: If the product has a security vulnerability that cannot be easily fixed, you may be entitled to a refund.

  3. Unfulfilled Item Support: If we fail to provide the support promised in our support policy, and the issue cannot be resolved, a refund may be issued.

  4. Product Not Downloaded: If the product has not been downloaded, you are entitled to a refund.

Please Note:

  • Refunds typically take 5-7 business days to process and will be credited to your bank account.

Refunds will NOT be issued in the following situations:

  1. Change of Mind: You decide you no longer need the product after downloading it.

  2. Product Does Not Meet Expectations: The product does not meet your personal expectations or preferences.

  3. Accidental Purchase: You purchased the product by mistake.

  4. Insufficient Expertise: You lack the necessary skills or knowledge to use the product.

  5. Lack of Justification: You claim a refund without providing sufficient information to support your request.

  6. Product Removal: You can no longer access the product because it has been removed from our website.

If you believe you are entitled to a refund based on the criteria above, please contact our support team at support@fluttermart.com. Our team will review your request and respond as quickly as possible.

This policy is designed to ensure fair treatment for all parties while maintaining the integrity of our digital products.